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History & Background

ITHRA United Business Services, a Saudi/British company specializing in Business Services, has a rich and dynamic history that reflects our commitment to excellence, innovation, and social intelligence. Our unique attribute lies in our unwavering emphasis on social intelligence and our dedication to adopting cutting-edge AI technologies. Founded in Riyadh, Saudi Arabia, ITHRA United was established to meet the evolving demands of the business services industry in the rapidly expanding Saudi Arabian market. Our journey began with a vision to redefine the way companies approach outsourcing, leveraging the extensive experience of our founders, who collectively possess over 15 years of experience in the field.

ITHRA United Business Services, a Saudi/British company specializing in Business Services, has a rich and dynamic history that reflects our commitment to excellence, innovation, and social intelligence. Our unique attribute lies in our unwavering emphasis on social intelligence and our dedication to adopting cutting-edge AI technologies. Founded in Riyadh, Saudi Arabia, ITHRA United was established to meet the evolving demands of the business services industry in the rapidly expanding Saudi Arabian market. Our journey began with a vision to redefine the way companies approach outsourcing, leveraging the extensive experience of our founders, who collectively possess over 15 years of experience in the field.

Over the years, we have steadily expanded our scope of services to encompass a wide range of business solutions. We recognized the need for specialized outsourcing services that empower companies to focus on their core activities while entrusting other critical business processes to experts. This approach has allowed our clients to unlock new levels of efficiency, productivity, and growth.
Our commitment to innovation and embracing modern technologies, including disruptive and advanced intelligence technologies, has been a driving force in our journey. We actively seek out partnerships and collaborations with global research and development entities specializing in cutting-edge artificial intelligence (AI). These partnerships have bolstered our capabilities, enabling us to stay at the forefront of our industry.

In 2022, a significant milestone was achieved when ITHRA United entered into a strategic partnership with the public sector in the Kingdom of Saudi Arabia. This collaboration opened up new avenues for us, expanding our service offerings and granting us access to a larger client base. Today, ITHRA United stands as a market leader, offering a comprehensive range of integrated business services, with a strong focus on AI-driven solutions.
Our journey continues as we strive to be a key player in the outsourcing industry of Saudi Arabia, contributing to the growth and development of businesses in this thriving market. We remain committed to our core attributes of social intelligence and technological innovation, as highlighted by our clients.

In 2022, a significant milestone was achieved when ITHRA United entered into a strategic partnership with the public sector in the Kingdom of Saudi Arabia. This collaboration opened up new avenues for us, expanding our service offerings and granting us access to a larger client base. Today, ITHRA United stands as a market leader, offering a comprehensive range of integrated business services, with a strong focus on AI-driven solutions.
Our journey continues as we strive to be a key player in the outsourcing industry of Saudi Arabia, contributing to the growth and development of businesses in this thriving market. We remain committed to our core attributes of social intelligence and technological innovation, as highlighted by our clients.

Mission

At ITHRA United Business Services, our mission is to deliver top-tier, high-quality business solutions that span a diverse spectrum of needs. We are dedicated to addressing contemporary business challenges with fresh and innovative solutions, tailored to meet the ever-evolving demands of the market. Established as a response to the growing need for specialized business process outsourcing (BPO) services, we see ourselves as the pivotal point where others conclude. We excel in all facets of delivering our services, including modern operational facilities, cutting-edge technological infrastructure and systems, and adherence to global standards within our service domains. Our ultimate goal is to empower our clients to embark on their journeys beyond where others have ventured.

ITHRA United Business Services aspires to lead the field in offering outsourcing and customer relationship management solutions within the Kingdom of Saudi Arabia. We envision building robust and sustainable relationships with our clients, providing high-level customer experience solutions that consistently exceed their expectations. Our ambition extends to becoming a benchmark for the application of cutting-edge technology in the realm of business. We aim to foster a work environment that nurtures the growth and development of our employees, positioning them as the driving force behind our success.